Public Course Overview

Qualification Duration

This qualification is typically delivered over a minimum duration of 20 weeks.

Qualification AQF Level

Certificate III

Delivery Mode

This qualification is delivered using a face-to-face, classroom-based delivery mode.

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Qualification Detail

The successful completion of this qualification requires competency to be achieved in 12 units comprising of five (5) core units and seven (7) elective units.

Entry Requirements

There are no formal entry requirements for this qualification, although applicants will need to undertake an LLN assessment.

Units in this Qualification

Unit Code Unit Name Core/Elective
CHCCCS016 Respond to client needs Core
CHCCOM005 Communicate and work in health or community services Core
CHCDIV001 Work with diverse people Core
HLTWHS002 Follow safe work practices for direct client care Core
HLTWHS006 Manage personal stressors in the work environment Core
CHCCCS015 Provide individualised support Elective
BSBINM301 Organise workplace information Elective
BSBWOR301 Organise personal work priorities and development Elective
CHCADV001 Facilitate the interests and rights of clients Elective
CHCPRP001 Develop and maintain networks and collaborative partnerships Elective
CHCDIS003 Support community participation and social inclusion Elective
CHCLEG003 Manage legal and ethical compliance Elective

Qualification Outcomes

  1. Residential Support worker
  2. Community Care worker
  3. Community Development worker
  4. Welfare Support Worker


To check if you are eligible for Government Funding for this course CLICK HERE

To view the full course fees and funding options available CLICK HERE

Individuals may be eligible for Government funding. ASH will be able to discuss with you the different funding available and cost of training.

The Student Tuition Fees as published are subject to change given individual circumstances at enrolment.

This training is delivered with Victorian and Commonwealth Government Funding

AIVD encourages individuals with disabilities to access training subsidised through the Skills First Program

Download our resources for more information and a full list of units.


    We will contact you with all the information you need to apply.